Term and Conditions

Welcome to Mikado Shop! These Terms and Conditions govern your use of our website and purchases of our premium fishing equipment. By accessing our site or making a purchase, you agree to comply with these terms.

1. Our Customers

Mikado Shop caters to dedicated anglers worldwide who appreciate high-quality fishing gear. Our products are designed for both recreational and professional fishermen who demand reliability and performance from their equipment.

2. Website Use

2.1 Access and Eligibility

Our website is available to individuals aged 18 years or older who can form legally binding contracts. By using our site, you represent that you meet these requirements.

2.2 User Responsibilities

You agree to:

• Provide accurate account information
• Maintain the confidentiality of your login credentials
• Not use our site for any unlawful purpose
• Not attempt to interfere with site operations

2.3 Intellectual Property

All content on our website, including text, images, logos, and product designs, are the property of Mikado Shop and protected by intellectual property laws. Unauthorised use is strictly prohibited.

3. Products and Services

3.1 Product Descriptions

We take care to accurately describe our fishing rods, accessories, and related products. However, slight variations in colour or design may occur. Product images are for illustrative purposes only.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Special Considerations

Certain products like squid and cuttlefish bait require special handling. These items must remain sealed in original packaging for returns to be accepted.

4. Orders and Payments

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including suspected fraudulent activity.

4.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to market conditions or supplier changes.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at time of order. For security, we do not store payment information on our servers.

4.4 Order Confirmation

You will receive an email confirmation once your order is processed. Please review this carefully and contact us immediately if any details are incorrect.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer:

• Standard Shipping: £12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: Orders over £50 via EMS (15-25 business days)

5.3 Delivery Areas

We currently cannot ship to parts of Asia and some remote locations. Contact us at [email protected] if unsure about delivery to your area.

5.4 Delivery Issues

You are responsible for:

• Providing an accurate delivery address
• Being available to accept delivery
• Any additional customs fees in your country

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery. To qualify:

• Items must be unused, in original packaging
• All tags and protective covers must be intact
• Proof of purchase is required

6.2 Non-Returnable Items

For hygiene and safety, we cannot accept returns on:

• Used fishing line or leaders
• Opened bait or lures
• Personalized/custom gear

6.3 Return Process

Contact us within 15 days at [email protected] with your order details. We will provide return instructions within 2 business days.

6.4 Refunds

Refunds are issued to the original payment method within 5-10 business days after we receive and inspect your return.

7. Warranties and Liability

7.1 Product Warranties

Our fishing equipment comes with a manufacturer’s warranty against defects. This does not cover damage from normal wear, misuse, or improper maintenance.

7.2 Limitation of Liability

Mikado Shop is not liable for:

• Consequential damages from product use
• Errors in product descriptions
• Delivery delays beyond our control

Our maximum liability is limited to the purchase price of the product in question.

8. Privacy and Data Protection

We handle your personal information in accordance with our Privacy Policy and applicable data protection laws. We never sell your data to third parties.

9. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

10. Governing Law

These terms are governed by Scottish law. Any disputes will be resolved in the courts of Edinburgh.

11. Contact Us

For questions about these terms:

Mikado Shop
50 Grassmarket
Edinburgh, GB EH5H 1RH
Email: [email protected]